1. Asking And Answering Questions

    verb to be

    verb to do

    verb to have

    modals

    Wh-words

    question tags

    asking about general appearance

2. Future Plans And Intentions

    how to make reservations

    how to ask about plans for the future

    how to answer about plans for the future

    how to use different forms for future time

    how to make and comment on predications

3. Socializing

    how to introduce yourself

    how to respond to an introduction

    how to introduce a person to another one

    how to greet others

    greetings on the road

    greeting in U.K.

    greetings at the airport

    partings at the airport

    beginning a chat with others

    asking about personal comfort and health

    talking about personal comfort and health

    expressing pleasure or sympathy

    asking about experience

    polite requests

    replying to polite requests

    apologizing

    responding to an apology

    responding to thanks

    asking about other people

    talking about the weather

4. Finding The Way

    how to ask someone the way

    how to answer

    how to say you are unable to give directions

    how to give simple directions

5. Suggestions

    making suggestions and plans

    accepting suggestions

    how to half –accept suggestions

    counter –suggestions

    asking for suggestions

    disagreeing with suggestions

6. likes, Dislikes And Preferences

    how to express likes

    how to express dislikes

    how to show preferences

    how to ask about one's likes and dislikes

    how to agree of disagree with a person's preference

    how to talk about past likes and dislikes

7. Invitations

    how to invite others

    how to refuse an invitation politely giving excuses

    how to persist with and invitation to try to persuade others

8. Requests And Offers

    how to ask for and give things

    how to offer things (help)

    how to accept offers (help)

    how to refuse offers (help)

    how to ask for help

    how to respond to asking for help

    how to reply to an offer of help

    how to make polite requests or promises

    how to respond to polite requests

    how to respond to 'would you mind'

    how to ask for permission

    how to give permission

    how not to give permission

    how to use let and might for permission and possibility

    how to warn against danger

    how to assure safety

9. Opinions

    how to agree

    how to give your opinion neutrally

    how to give a strong opinion

    how to agree in part

    how to disagree

    how to disagree strongly

    how to ask for an opinion

    how to express personal opinions

    how to describe a person

    how to blame others

    how to respond to blame

10.Problems And Advice

    how to offer advice

    how to ask about a problem

    how to show sympathy

    how to respond to sympathy

11.Certainty And Uncertainty

    how to show certainty

    how to show uncertainty

    degrees of certainty about the future

    confirming obligations

    questioning obligations

    releasing people from obligations

    modals

    use of modals

12.Regrets And Criticism

    how to express regrets

    how to express a stronger regret in the past

    how to talk about imaginary past events

    how to talk about wishes and regrets in the past

    how to talk about people critically

    how to criticize something

13.Apologies And Excuses

    how to apologies

    how to accept apologies

    how to make excuses

    how to apologies and give explanations

14.Appointment

    requesting identity

    when you do not want to give your name

    requesting a particular person or service

    how to take messages

    making appointments

    when the person is not free

    when the person is not in

    confirming an appointment

    postponing an appointment

    canceling an appointment

15.Reservations

    making a hotel reservation

    asking about the price

    restaurant reservations

    for how many, stating conditions

    canceling a reservation

    how to make a flight reservation

    how you want to travel

16.Selected Additional Reading